This Shipping & Delivery Policy outlines the terms and conditions for transport, delivery, and logistics services provided by Naveed Ali Transport & Packing Services LLC.
1. Service Coverage
We offer transport and delivery services across all Emirates of the UAE, including:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Umm Al Quwain
- Ras Al Khaimah
- Fujairah
We also cover all local areas within each emirate.
2. Delivery Timeframe
- Delivery timelines are agreed upon at the time of booking
- Same-day or scheduled delivery options may be available
- Delivery time may vary depending on distance, traffic, and service type
3. Shipping Process
Our process includes:
- Booking confirmation
- Packing (if required)
- Loading and transportation
- Unloading and delivery at destination
4. Delays
While we aim for timely delivery, delays may occur due to:
- Traffic conditions
- Weather conditions
- Operational or technical issues
Customers will be informed in case of any significant delay.
5. Customer Responsibilities
- Provide accurate pickup and delivery details
- Ensure accessibility at locations
- Inform about fragile or special items in advance
6. Delivery Confirmation
Delivery is considered complete once items are handed over at the destination and confirmed by the customer.
7. Damages During Delivery
We take maximum care during transport. Any damage claims must be reported immediately after delivery for review.
8. Changes to Policy
We reserve the right to update or modify this policy at any time without prior notice.
9. Contact Us
For delivery or shipping inquiries, please contact us:
📞 Phone / WhatsApp / Botim / IMO: +971 50 532 9342
📧 Email: naveedalitransports@gmail.com
📍 Address: Dubai, United Arab Emirates